Privacy Policy
Last updated: May 2026
Introduction
Go Way ("we", "our", "us") is committed to protecting your privacy. This policy explains what personal data we collect, how we use it, and the choices available to riders and drivers using our platform.
Information we collect
We may collect your name, phone number, email address, profile details, trip history, location data, device information, and payment-related records. Drivers may also provide vehicle documents and license details for verification.
How we use your information
We use your data to create and manage accounts, match riders with drivers, enable fare negotiation, process payments, prevent fraud, provide customer support, improve safety, and enhance app performance.
Sharing your information
We share limited necessary information with matched riders or drivers, payment providers, map/location service providers, support tools, and competent authorities when required by law. We do not sell personal data.
Data retention & security
We retain personal data only as long as needed for service delivery, legal compliance, dispute handling, and fraud prevention. We apply technical and organizational safeguards to protect data from unauthorized access or misuse.
Your rights
Depending on applicable law, you may request access, correction, deletion, or export of your data, and object to certain processing. You can also manage permissions such as location from your device settings.
Contact us
For privacy questions, requests, or complaints, contact us at info@gowayapps.com.